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TERMS OF SALE

Currency and Payments

  • Pricing and Payments are in U.S. Dollars.
  • All major Credit Cards are accepted and processed on our website utilizing PayPal Pro which is a leading secured ordering and processing system.
  • PayPal Pro securely encrypts all critical information.
  • LOD website is safely encrypted to secure each transaction and communication. Our Website is Premium SSL Certified

Our Guarantee

  • All our pieces are unique and hand-made designs.

  • All our stones are completely natural and carry the backing of LOD.
  • If the buyer wishes to return the product for any type of imperfection, we need photos that support the damage and LOD will make the arrangement or refund.

Shipping & Handling

  • Purchases made on our website www.lod.com.mx online, to US and Canada are sent free of charge from Puerto Vallarta (Mexico) using USPS, UPS, FedEx, DHL or other high quality loaders if we consider it necessary .
  • Internet sales and shipments from Puerto Vallarta, qualify for free shipping to the U.S. and Canada. Shipments outside of the U.S. and Canada may incur additional costs to cover shipping & surcharges.
  • To save on communication cost, it may be possible to utilize Electronic Apps such as WhatsApp or Email  but both parties must have these free services to connect.

Privacy

  • Your privacy is respected during and after visiting LOD´ website. We do not share the information with any third parties. That information includes: your name, address, telephone number and credit card information. Our Jewelry personnel use reasonable and accepted precautions to keep your information secure.
  • Should you elect to offer your email address for future promotions, etc., it will be used exclusively for that purpose. You may ask us to remove your email address from the LOD website at any time and that action is guaranteed.